Frequently Asked Questions

You should have already filled out a Client Intake Form and sign a HIPAA Acknowledgment form that came in your confirmation email. If not, you will be asked to complete these forms. 

Afterward, the therapist will show you to the treatment room to privately ask you general questions to establish what areas you would like worked on, if there are any conditions needing to be addressed, and determine if massage is appropriate for you.

Your massage therapist may perform certain assessments and testing to evaluate your condition.

It is important to list all health concerns and medications so the therapist can adapt the session to your specific needs without doing any harm. It is also important to list any allergies so the therapist is aware if he/she needs to use a different oil or lotion during the session.

You should undress to the level you are comfortable with. For a full body massage, most people choose to get completely undressed. Your therapist will only uncover the area that is being worked on. 

However, if you will be more comfortable during the session leaving your underwear on, that is fine. The therapist will work around the clothes you left on as best as they can. If removing all your clothes makes you too nervous and unable to relax, then you are not getting the optimal benefit from the session. 

Your massage therapist will step out of the room to give you privacy to undress and get comfortable on the table.

*All children, ages 12 and younger, will be fully clothed during their sessions. 

All Sessions have extra time allotted for your consult, and getting undressed and redressed.  Every client that arrives on time will receive their full time on the table. You should never feel rushed as my client. 

You are not charged for the intake and interview process, or the time it takes you to dress.

If you do arrive late, your therapist will use their discretion to give you up to 5 minutes beyond your session time.   

You will be charged for the booked session time, regardless of what time you arrived. 

New clients should arrive 10 minutes prior to their massage to fill out any necessary paperwork and meet with their therapist prior to their treatment. 

Returning clients should arrive 5 - 7 minutes prior to their session. This give you time to use the restroom and discuss any changes in your body since the last session.
If this is your fist massage ever, you can arrive 10-15 minutes early to get equalized with the faculty and the therapist, as well as having plenty of time to ask any questions. 

In Alaska & Montana, draping is mandatory – it’s the law. 

Once you are undressed and on the table under the drape, the therapist will only uncover the part of your body being worked on. The genitals and breasts (women and men) will not be uncovered. If the therapist is going to work on a woman’s abdomen, a second sheet will be used to cover the breasts so the main sheet can be moved to expose the abdomen.

I use both a sheet and a blanket in my office, mostly because it is Alaska and cold for the better part of the year.  Most people enjoy the weight and comfort from both, however it you are getting too hot, you may ask your therapist to remove the blanket. 

Make yourself comfortable.

 If your therapist wants you to adjust your position, she/he will either move you or will ask you to move what is needed. Otherwise, change your position anytime to make yourself more comfortable.

Many people close their eyes and relax completely during a session; others prefer to talk. It’s up to you. It is your massage, and whatever feels natural to you is the best way to relax. Do not hesitate to ask questions at any time.

This depends on the type of massage and the depth of the strokes. A light, relaxing massage that does not probe very deep into the muscles, should not hurt. With that being said, there is a ‘feels good’ hurt and an ‘ouch, stop it’ hurt. A good massage, even a really deep tissue massage, should always stay in the ‘feels good’ hurt range.

Pain can be an indication that the muscle is possibly injured or inflamed and pressure should be adjusted. Also, pain can cause you to tighten up and negate the relaxing effects of the massage. The most effective and deepest massage always works with your body’s natural response, not against it.

* My personal motto is "I don't hurt people".  I do not do deep tissue nor do I routinely perform techniques that cause pain or great discomfort.  Most of my clients feel better right away and state they do not feel sore the next day. I do not want my clients to feel like they got ran over by a Mac Truck. There are dozens of modalities and techniques that are gentle yet extremely effective. 

“Something is better than nothing.” What does that mean? Well, it varies from person to person. If you are just looking for some occasional relaxation, then a session every 3-6 weeks may be fine for you. However, if you are looking to address a specific condition, then it is recommended to go more frequently at first and then slowly taper down to a maintenance schedule. Sometimes more frequent 60-minute sessions can be effective until your goals are met and a maintenance schedule is in place.

Frequency of sessions should be discussed with your massage therapist after your treatment when he/she has a better hands-on understanding of your particular muscular issues.  

* Interested in frequent Massage? Let's head on over to the Membership Page

You can get a massage every single day! 

I am unable to accommodate Same Day or Walk-In Appointments at this time.  I am often full booked up to 6 weeks in advance.  

In short, YES!

However, because i am a solo practitioner, I do need to hire a second massage therapist for any couple's massage.  Booking for a couple's massage requires a minimum of 2 weeks advance notice, often longer due to my own limited short notice availability. If you are interested booking a Couples Massage, please do reach out.  You can call or text (907-444-9377) 

Couples Massage will require a non-refundable $100 deposit.  This will be credited to your session upon arrival. 

Please arrive on time for your appointment.  Time for your appointment has been specially arranged for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. I will do my best to provide you with the services you have booked, but I cannot guarantee the full time if you arrive late.  Full payment for your scheduled services will be expected.

Canceling your appointment is easy. Simply log into your MassageBook account and reschedule online. 

There is no cancellation fee.  

For same day cancelations, please text or call (907-444-9377)

Cash, Credit Card/Debit Card, Venmo, Cash App, 

First Time Clients will be asked to pay a deposit at the time of booking.

Of course! I don’t want you lying there uncomfortable and preoccupied, so feel free to take care of it.

This very often happens during a massage and is nothing to be embarrassed about.  Just take it as a sign you are enjoying the relaxation!

That's never a problem! 

I know a lot of tricks to create a comfortable session including using towels or bolstes, pillows and cushions to help support your body so you can relax. 

Yes, absolutely let your massage therapist know if you do not want to be touched in a specific area or in a certain way. You don’t have to give any details, and you have the right to ask to take a break or end your massage all together at any time, for any reason.

Sometimes feelings, memories and unpleasant sensations can be triggered during your massage. This is also normal. You are free to talk about what your are experiencing during or after your session. Crying, laughing or other unexpected reactions are normal.  If you desire to end your session, please do not hesitate. Your therapist will not be offended and is more than willing to accommodate your wishes. 

No, not even as a joke.  This is disrespectful to your massage therapist and our profession.  Additionally, I have a zero tolerance policy and any sexual advances, innuendo, or inappropriate touching is grounds for immediate termination of your session.   See My Terms & Conditions

Arousal is a natural parasympathetic response, so don’t feel guilty. However, understand that it was not your massage therapist’s intention to arouse you. Our professional ethical code of conduct requires us to make sure boundaries are clear.  If there is a distracting technique or motion (i.e. rocking the prone torso) that aroused you, it is okay to tell your therapist to stop that motion.   If I notice, I will ignore it and not bring it up. Chances are, you might be unaware of it happening so there is no need to bring attention to the situation. 

Just to be clear, I do have a zero tolerance policy and any sexual advances, innuendo, or inappropriate touching is grounds for immediate termination of your session. See My Terms & Conditions